This policy sets out the basis on which any personal information we collect from you will be processed by us. It applies to information we collect about;
Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), and the General Data Protection Regulations (EU) 2016/679 (GDPR) the data controller is Preston Guildhall Limited, 4 Croft Court, Whitehills Business Park, Blackpool, FY4 5PR.
Depending upon the services you have requested or how you have been contacted we collect your name, email address, address, phone number, bank card, etc. for admin and Marketing purposes which will be done according to your wishes and in accordance with the law. You may provide us with information by filling in forms on our website(s) or by corresponding with us by phone and e-mail.
This includes information you provide when you register for an account, make a booking or reservation, enter into a contract for the supply of services, enter a competition, promotion or survey and when you report a problem with our website site.
As a rule, cookies will make your browsing experience better. However, if you wish to disable cookies, this can be controlled through your browser settings, but you should be aware that this could limit your ability to use certain features on our website.
Our website automatically logs visitor information from which we can produce summary statistics which help us to make our site more useful as well as helping us improve the site’s technical design specifications and performance.
Our premises also use CCTV to capture images of visitors and staff for the purpose of crime prevention and public safety.
If you use the free Wi-Fi provided within the Preston Guildhall, Level and related restaurants we collect your mac address, device name (e.g. iPhone, or Fred’s iPhone) along with the IP address of the device, when it was connected to the network and how much data it downloaded.
In regard to current and prospective employees we gather information via job application forms, Curriculum vitae, Next of Kin forms, bank detail forms, interview forms, equal opportunity & diversity forms, Medical Consent Forms, Health Questionnaire etc. This includes your personal details such as name, home address, email address, home and mobile phone numbers, national insurance number, bank details and proof of your identity, proof of your qualifications and depending upon your role details of any criminal records declarations or checks.
We need your personal information in connection with the following purposes:
Fulfilling your requests:
Crime Prevention and Public safety:
What we do with it
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information may be located on servers within the European Union.
No third parties have access to your personal data unless the law allows them to do so. We do however share some data with third party data processors in order to assist in the fulfilment of the delivery of our products, services or your employment. This can include the providers of cloud based show or restaurant reservation booking systems such as Spektrix and Quandoo.
Where this occurs we have put in place a data processing agreement with those third parties concerned which includes adherence to appropriate data security requirements as required by law.
We will not pass your information to any third party out of the European Union without first obtaining your consent.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. We can provide details of this upon request.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule will be made available upon request.
Data collected by the free Wi-Fi is only retained for 3 months after which it is automatically destroyed.
What we would also like to do with it
We would however like to use your name, phone number and email address to inform you of our future offers and similar products. This information is not shared with third purposes and you can unsubscribe at any time via phone and email.
If the ownership of the Data Controller is changed, or the assets of the Data Controller are sold we reserve the right to pass your details to the new purchaser, subject to notifying you of this as soon as is reasonably possible in the case of an asset sale.
If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. You also have the right to request a copy of your data in a portable format and to restrict our processing of your data.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Team who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).